Customer help
Care

Jewelry Care Guide

Simple ways to keep your Joura pieces polished and ready to wear.

Keep pieces dry

Avoid wearing jewelry while bathing, swimming, exercising, or applying perfume, lotion, and hair products.

Moisture and chemicals can affect shine and finish over time.

Store with care

Store each piece separately in a pouch, box, or soft space to reduce scratches and tangling.

Keep jewelry away from direct sunlight, heat, and damp areas.

Clean gently

Wipe pieces gently with a soft dry cloth after wearing.

Do not use harsh cleaners unless Joura has confirmed they are safe for that specific piece.

These policies are written to help customers understand Joura's current process. Please contact Joura if you need a specific order confirmed before checkout.