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Terms

Terms and Conditions

The basic conditions for browsing, ordering, and using the Joura website.

Using the website

By using the Joura website, you agree to provide accurate checkout information and use the site only for genuine browsing and purchases.

Joura may update product details, prices, availability, and policies when needed.

Orders and availability

Items are subject to availability. If a selected item becomes unavailable after checkout, Joura will contact you to arrange a suitable replacement or refund where applicable.

An order is prepared for delivery after payment has been confirmed.

Product appearance

Joura aims to show products clearly, but colors and finishes may look slightly different depending on lighting, photography, and screen settings.

These policies are written to help customers understand Joura's current process. Please contact Joura if you need a specific order confirmed before checkout.